Customer Care Center

Booking and Payment Information

SafariNow.com, a Member of SATSA (Southern Africa Tourism Services Association), takes full responsibility for the facilitation of reservations, including secure payment facilitation, watching over the reservations process, and facilitating cancellations and refunds.

Payment options include:

• Online payment via credit card. Accepted credit cards are Mastercard, Visa, Amex, Diners Club and JCB.
• Faxing your credit card details to SafariNow.com.
• Direct bank deposit or Internet transfer payments into SafariNow.com's bank account.

SafariNow.com offer the convenience and security of secure online transactions. From the moment the transaction begins, credit card information is transmitted using industry standard SSL encryption. This is certified by one of the world's leading authentication companies, Thawte.com. SafariNow.com have a 8-year running total of 0% credit card fraud.

Establishments on SafariNow.com generally advertise rack rates. These are the lowest rates available to the public, the same prices as if you made a reservation directly with the establishment. You don't pay any more booking via SafariNow.com than if you booked direct. Like a travel agent the price you pay via the agent is the standard rate. SafariNow.com charge the establishments a commission on bookings.

SafariNow.com offer a Money-Back Service Guarantee. Please read their terms and conditions. This guarantee only applies to the Safarinow.com accommodation booking service, and not to services provided by other travel suppliers, such as airlines, accommodation establishments, and car rental companies.

SafariNow.com have handled thousands of reservations since 1998. SafariNow.com have delivered outstanding performance over this time, whilst acting as a single point of contact to over 9,000 establishments. SafariNow Customer Help Center

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